Ann, I found this post about updates to the Festivo.
http://forums.chisham.com/viewtopic.php?f=25&t=99165
It sounds like newer ones might be able to be held parallel. I'm not sure if that will fix the issues you were having.
Love suffers long and is kind; love does not envy; love does not parade itself, is not puffed up; does not behave rudely, does not seek its own, is not provoked, thinks no evil; does not rejoice in iniquity, but rejoices in the truth; bears all things, believes all things, hopes all things, endures all things. 1 Corinthians 13:4
And we have known and believed the love that God has for us. God is love, and he who abides in love abides in God, and God in him. 1 John 4:16