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Thread: Euphonium Bell Covers (COVID)

  1. #11
    Rick, I would email MG and ask if they can send you (gratis) a larger cover. Mine was ordered from the U.S. site and fit the Adams comfortably. There may be different production runs involved or something, but they ought to fit!
    Dave Werden (ASCAP)
    Euphonium Soloist, U.S. Coast Guard Band, retired
    Adams Artist (Adams E3)
    Alliance Mouthpiece (DC3)
    YouTube: dwerden
    Facebook: davewerden
    Twitter: davewerden
    Instagram: davewerdeneuphonium

  2. #12
    Join Date
    Jan 2006
    Location
    West Palm Beach, FL
    Posts
    3,850
    Got an email reply this morning from Moisture Guard and they're sending out replacements.

    "Thanks for bringing this to our attention.
    It seems we have unfortunately been sent a bad batch from the manufacturers. We have now gone to a different batch which has been sent from the manufacturers who have tested the size of them. From this batch, we have chosen 2 that we have confirmed will fit and have repackaged them ourselves.


    They have been mailed out today."
    Rick Floyd
    Miraphone 5050 - Warburton BJ / RF mpc
    YEP-641S (recently sold)
    Doug Elliott - 102 rim; I-cup; I-9 shank


    "Always play with a good tone, never louder than lovely, never softer than supported." - author unknown.
    Symphonic Band of the Palm Beaches
    El Cumbanchero (Raphael Hernandez, arr. Naohiro Iwai)
    Chorale and Shaker Dance
    (John Zdechlik)

  3. #13
    Quote Originally Posted by RickF View Post
    Got an email reply this morning from Moisture Guard and they're sending out replacements.

    "Thanks for bringing this to our attention.
    It seems we have unfortunately been sent a bad batch from the manufacturers. We have now gone to a different batch which has been sent from the manufacturers who have tested the size of them. From this batch, we have chosen 2 that we have confirmed will fit and have repackaged them ourselves.
    They have been mailed out today."
    Mistakes happen. What builds customer loyalty (deservedly) is following up correctly!
    Dave Werden (ASCAP)
    Euphonium Soloist, U.S. Coast Guard Band, retired
    Adams Artist (Adams E3)
    Alliance Mouthpiece (DC3)
    YouTube: dwerden
    Facebook: davewerden
    Twitter: davewerden
    Instagram: davewerdeneuphonium

  4. #14
    Join Date
    Jan 2006
    Location
    West Palm Beach, FL
    Posts
    3,850
    Happy to report that Moisture Guard sent out two replacement bell covers to me – free if charge. They arrived about three days ago but my horn was in the shop for cleaning so couldn't check it out until today. Kudos to Moisture Guard!
    Rick Floyd
    Miraphone 5050 - Warburton BJ / RF mpc
    YEP-641S (recently sold)
    Doug Elliott - 102 rim; I-cup; I-9 shank


    "Always play with a good tone, never louder than lovely, never softer than supported." - author unknown.
    Symphonic Band of the Palm Beaches
    El Cumbanchero (Raphael Hernandez, arr. Naohiro Iwai)
    Chorale and Shaker Dance
    (John Zdechlik)

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