Originally Posted by
MarChant
I could be asking the obvious, but have you tried contacting them? Their e-mailaddress and phonenumber are on the bottom of each of their homepages.
Yes indeed. I wrote several e-mails, but so far did not receive any reply.
Possibly the reason is language. I wrote in English, because I ordered through one of their international sites. Well, maybe their international sites are not that much international. For example, they write:
If you us in the business to visit would like to find you to us in that
Kurparkstrasse 1
This is likely the result of an automatic translation from Austrian (= German). The original reads:
Wenn Sie uns im Geschäft besuchen möchten finden Sie uns unter folgender Adresse
Untere Marktstrasse 9
(By the way. Do automatic translators exchange street names and house numbers? )
In any case, for my next e-mail I will use German. And then, I will give them some more days to answer and hope for the best.