I purchased a new Besson 2052 Prestige euphonium from Dillons about a month ago, and the trigger is unuseable. The problem is that the spring -- the end of the tine towards the outside of the instrument -- keeps popping off. Unfortunately the only local shop that is a localized Besson dealer says that they only sell it, they don't do warranty repairs.
Has anyone else had this problem?
Also, I would appreciate it if any of you who own this instrument would take a look at your trigger's spring. I want to know if mine was installed incorrectly at the factory. On my instrument, on the inside the spring's tine is straight -- not curved -- and lies against the outside of the screw -- it is not wrapped around the screw. On the outside edge of the instrument the tine is curved AWAY from the screw rather than around it. It lies in the small groove (the screw is almost all of the way in) between the screw and the outside of the instrument. It is here that it keeps popping off. Is this how yours looks, or are your two spring tines wrapped around and under each screw (which would seems like the logical way to me)?
Also, IF I can get Dillon's to take back my instrument then do you have an opinion about which other professional euphonium equipped with a standard trigger (i.e. Sterling, Adams, Miraphone) has a better build quality than the apparently very POOR build quality of a Besson? It's really too bad because I am otherwise thrilled with the way the instrument sounds and responds.
Has anyone else had this problem?
Also, I would appreciate it if any of you who own this instrument would take a look at your trigger's spring. I want to know if mine was installed incorrectly at the factory. On my instrument, on the inside the spring's tine is straight -- not curved -- and lies against the outside of the screw -- it is not wrapped around the screw. On the outside edge of the instrument the tine is curved AWAY from the screw rather than around it. It lies in the small groove (the screw is almost all of the way in) between the screw and the outside of the instrument. It is here that it keeps popping off. Is this how yours looks, or are your two spring tines wrapped around and under each screw (which would seems like the logical way to me)?
Also, IF I can get Dillon's to take back my instrument then do you have an opinion about which other professional euphonium equipped with a standard trigger (i.e. Sterling, Adams, Miraphone) has a better build quality than the apparently very POOR build quality of a Besson? It's really too bad because I am otherwise thrilled with the way the instrument sounds and responds.
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