I emailed Miraphone in German and was treated very well...prompt response and quick solution to my issue.
I'm sure, however, that they are perfectly fluent in English. I just like to practice and show courtesy to non-native English speakers.
I think that Roger Lewis, formerly of WWBW, is Miraphone's US rep. If so, we are in good hands. He was great at WWBW and very consumer-friendly.
I shall be testing this hypothesis shortly when I ask for some valve guides and a set of those PVC things they use instead of felts between the bottom of the valve cap and the top of the valve. Never seen anything like them, but they work.
Jim W.